HP Photosmart A320 Compact Photo Printer - Manual (Page 34)

My Bluetooth device cannot find the printer.
Solution:
•
Make sure the HP Bluetooth wireless printer adapter is plugged into the PictBridge
port on the top of the printer. The light on the adapter is on solid when the adapter
is ready to receive data, and flashes when communicating with a device.
• The Bluetooth device may be too far from the printer. Move the device closer to
the printer. The maximum recommended distance between the device with
Bluetooth wireless technology and the printer is 10 meters (30 feet).
My photo did not print.
Solution: The printer may not recognize the type of file sent by the device with
Bluetooth wireless technology. For a list of the file formats that the printer supports,
see
“Printer specifications” on page 36 .
Print quality is poor.
Solution: The photo you printed may be low resolution. For better results in the
future, set the device to a higher resolution, if possible. Be aware that pictures taken
with VGA-resolution cameras, such as those found in wireless phones, may not have
high enough resolution to produce a high-quality print.
The photo printed with borders.
Solution: The printing application installed on your device with Bluetooth wireless
technology may not support borderless printing. Contact the vendor of the device or
go to their support Web site to obtain the latest updates for the printing application.
PictBridge camera error messages
Before contacting HP support, read this section for troubleshooting tips or go to the online
support services at
www.hp.com/support .
The following error messages may appear on your camera image display when the
camera is connected to the PictBridge port on the top of the printer. Follow the instructions
to resolve the problem.
NOTE: The messages that appear on your camera image display may be worded
differently than the ones shown here.
"Connected to computer." (Print Setup menu does not appear.)
Cause: The USB configuration on your digital camera may be set to the wrong
mode, so that the printer cannot recognize the camera.
Solution: Disconnect your camera from the printer. Change the USB configuration
in the camera menu to "Digital Camera," and then reconnect the camera to the printer.
Chapter 6
32 Troubleshooting