HP Photosmart A320 Compact Photo Printer - Manual (Page 41)

8 HP support
• Check the HP support Web site first
• HP support by phone
• Warranty
• Additional warranty options
• Regulatory model identification number VCVRA-0707
• Environmental statements
Check the HP support Web site first
Check the documentation that came with the printer. If you do not find the information
you need, check out the HP support Web site.
To check for online support
1. Visit the HP online support Web site at
www.hp.com/support . HP online support is
available to all HP customers. It is the fastest source for up-to-date device information
and expert assistance and includes the following features:
•
Fast access to qualified online support specialists
• Software and driver updates for the HP Photosmart
• Valuable HP Photosmart and troubleshooting information for common problems
• Proactive device updates, support alerts, and HP newsgrams that are available
when you register the HP Photosmart
2. For Europe only: Contact your local point of purchase. If the HP Photosmart has a
hardware failure, you will be asked to bring it back to your local point of purchase.
(Service is provided at no charge during the device limited warranty period. After the
warranty period, you will be quoted a service charge.)
3. If you do not find the information you need online, call HP support. Support options
and availability vary by device, country/region, language, and phone support period.
HP support by phone
For a list of support phone numbers, see the phone number list on the inside of the back
cover.
Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America
(including Mexico). To determine the duration of phone support in Europe, the Middle
East, and Africa, go to
www.hp.com/support . Standard phone company charges apply.
Placing a call
Call HP support while you are in front of the computer and the HP Photosmart. Be
prepared to provide the following information:
HP support 39