HP PSC 1510xi All-in-One Printer - Manual (Page 62)

3. Verify that the USB cable is set up properly as follows:
–
Unplug the USB cable and plug it in again.
– Do not attach the USB cable to a keyboard or non-powered hub.
– Verify that the USB cable is 3 meters (9.8 feet) or less in length.
– If you have several USB devices attached to your computer, you might
want to unplug the other devices during the installation.
4. Continue with the installation and restart the computer when prompted. Then
open
HP Director (or HP Solution Center ) and check for the essential icons
( Scan Picture , Scan Document , and HP Image Zone ).
5. If the essential icons do not appear, remove the software and then reinstall it.
For more information, see
Uninstall and reinstall the software .
I received a message that an unknown error has occurred
Solution Try to continue with the installation. If that doesn’t work, stop and
then restart the installation, and follow the directions on the screen. If an error
occurs, you might need to uninstall and then reinstall the software. For
information , see
Uninstall and reinstall the software .
Some of the icons are missing in the HP Director (or HP Solution Center )
If you installed the full version of the software and the essential icons ( Scan
Picture , Scan Document , and HP Image Zone ) do not appear, your installation
might not be complete. If you did not install the full version of the software, the
essential icons are
Scan Picture and Scan Document (the HP Image Zone
Express icon will appear on your desktop, not in the HP Director ).
Solution If your installation is incomplete, you might need to uninstall and then
reinstall the software. Do not simply delete the HP All-in-One program files from
your hard drive. Make sure to remove them properly using the uninstall utility
provided in the HP All-in-One program group. For more information, see
Uninstall
and reinstall the software .
User Guide 59
Troubleshooting
information