HP Designjet 4000 Printer series User Manual
Page 222
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Are you using the printer with the Appletalk serial port on a Macintosh computer?
It is normal for the Appletalk port to be slow. Consider using the Ethertalk
interface to connect your printer to your Macintosh.
●
Do you have a network connection to your printer? Check that all components
used in the network (network interface cards, hubs, routers, switches, cables) are
capable of high-speed operation. Is there a lot of traffic from other devices on the
network?
●
Did you specify Extended drying time in the front panel? Try changing the drying
time to Optimal; see “Tell me about drying time” on page 238.
●
Are your printheads in good condition? The printer may print slower to maintain
print quality when a printhead is faulty. Check the printhead status in the front
panel or in the Embedded Web Server, and recover or replace printheads if
necessary.
●
Do you have high-density black areas in your image? In this case, the printer may
change temporarily to a slower print quality option in order to maintain quality.
The problem is communication failures between
computer and printer
Some symptoms are:
●
The front-panel display does not show the “Receiving” message when you have
sent an image to the printer.
●
Your computer displays an error message when you are trying to print.
●
Your computer or printer “hangs” (stays idle) while communication is taking place.
●
Your printed output shows random or inexplicable errors (misplaced lines, partial
graphics etc.)
To solve a communication problem:
●
Ensure that you have selected the correct printer in your software.
●
Ensure that the printer works correctly when printing from other software.
●
Remember that very large prints may take some time to receive, process, and
print.
●
If the printer is connected to a network, try using it when connected directly to
your computer through a FireWire or USB cable.
●
If your printer is connected to your computer through any other intermediate
devices, such as switch boxes, buffer boxes, cable adapters, cable converters,
etc., try using it when connected directly to your computer.
●
Try another interface cable. For details of supported cables, see “Interface
specifications”.
●
Ensure that the graphic language setting is correct. See “How do I change the
graphic language setting?” on page 137.
Chapter 17
220
The problem
is
something
else