HP LaserJet 1020 Plus Printer - Manual (Page 79)

CAUTION: To prevent damage to the printer when clearing jams, including jams in the output bin,
always open the print cartridge door and remove the print cartridge.
1. Open the print cartridge door, and remove the print cartridge.
CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light. Cover
the print cartridge with a sheet of paper.
2. With both hands, grasp the side of the media that is most visible (this includes the middle), and
carefully pull it free from the printer.
ENWW Clearing jams 69