Indicator lights – HP Jetdirect 70x home Print Server User Manual

Page 28

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Troubleshooting 23

Indicator Lights

There are two indicator lights (LEDs) o

n the top of the JetDirect 70X

Home Print Server. They are the Status and Activity LEDs.

I am using PDF as my
image type. I clicked the
Scan Preview button and
the image appeared in the
Scan Preview window. I
selected a small region and
then clicked the Download
Scanned Image
button.
When I opened the file, the
image was blank.

Use TIFF as the image format instead of PDF
or select a larger area.

When I start WebScan, the
page does not completely
load.

You may need to add the IP address of the HP
JetDirect 70X to the proxy exceptions list in your
browser.

In most browsers, you will find an advanced
option in the proxy settings area. The IP address
should be added in the exceptions area.

If the
Status
LED is...

And the
Activity
LED is...

Then the HP JetDirect 70X is...

Off

Off

Not receiving power. The power supply must be
firmly connected to the HP JetDirect 70X. The
other end of the power supply should be firmly
inserted into a power source. Make sure the wall
outlet or power strip is receiving power.

Constant
blinking

Off

The HP JetDirect 70X is unable to attach to the
network. Verify that the phone cable connection is
seated properly; try a new phone cable. Next, turn
off printer and HP JetDirect 70X; then turn on the
devices in this order: HP JetDirect 70X, then the
printer. If this fails to solve the problem, contact HP.

On

Off

On; no network activity detected (normal).

On

Blinking

On; network activity detected (normal).

On

On

On; heavy print activity detected (normal).

Off

On (Solid)

A problem occurred during self-test or operation.
Turn off printer and HP JetDirect 70X; then turn
on the devices in this order: HP JetDirect 70X,
then the printer. If this fails to solve the problem,
contact HP.

Condition

Possible Cause/Solution

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