Credentials, Data collection, Credentials data collection – HP Systems Insight Manager User Manual

Page 177

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HP ProLiant BL e-Class blade servers or the HP bc1000 blade PC container view is empty but the
table view displays all blades correctly.
Solution: This happens when the Integrated Administrator is discovered before blades are
discovered. Therefore, run identification on the Integrated Administrator management processor.
1.

Select Options

→Identify Systems.

2.

Select the ProLiant BL e-Class Integrated Administrator.

3.

Click Run Now.

Credentials

If you have problems where credentials are not being saved in HP SIM on a Firefox system, HP
recommends you use latest version available of Firefox. Reference:

http://support.mozilla.org/en-US/questions/919779
http://support.mozilla.org/en-US/questions/922291

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When more than one credential is not specified on the Edit System Credentials page, ESXi 5.0 will
be discovered with multiple WBEM credentials.

If an ESX system is in lock down mode enabled, Sign-In and WBEM credentials will be masked
on the System Credentials page.

If an ESX system is in lock down mode enabled, Sign-In and WBEM credentials will be masked
under view all System Credentials page.

If an ESX system is in lock down mode enabled, Sign-In and WBEM credentials will be disabled
for editing on the System Credentials page..

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For HP SIM to set the sign-in credentials for a system after successful discovery, be sure the following
settings are made:

If the system that is being discovered only supports WBEM/WMI protocols apart from SNMP;
for example, Windows systems, then for HP SIM to set Sign-in credentials, enter the
WBEM/WMI credentials under the Sign-in credentials tab. Do not enter the credentials under
the WBEM/WMI credentials tab in the discovery task.

If the system that is being discovered supports multiple protocols apart from SNMP, like WBEM
and SSH, be sure either the SSH or WBEM credentials are entered under the Sign-in credentials
tab in the discovery task.

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If you delete a credential (system credential, global credential, or one configured with a discovery
task) while discovery or identification is running, and that credential is found to work with a system,
the attempt to write the working credential to the database fails because the original credential
has been removed. If you try to view System Credentials for such a system, the system will not be
listed in the Credentials that are in use table, or the table includes No data available. Normally,
a system is listed in this table; even one with no working credentials is listed with an Access Type
of None.
To resolve this issue, restart HP SIM to remove any extraneous database records, and re-run the
discovery or identification task.

Data Collection

Capacity information is not available from providers for passively managed storage arrays.
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If you have more than 2000 objects in an array, you must increase the default data collection time
to 32400, by modifying the Storage_DC_Timeout field in the globalsettings.props file.

Credentials 177

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