HP Systems Insight Manager - Manual (Page 196)

Upgrade
After upgrade from 7.1 to 7.2 with any intermediate patches, sometimes, you cannot run Enhanced
Reports due to irresponsive buttons.
Workaround:
1.
Delete all contents under System Insight Manager\jboss\server\hpsim\work\
jboss.web\localhost\_\org\apache\jsp\mxportal\NewReport
.
2. Run Enhanced Reports.
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When upgrading an HP SIM 6.3 Simplified Chinese system to an HP SIM 7.0 Simplified Chinese
system running W2k8-x64 R2, some of the dialog boxes might be garbled. To resolve this issue,
update the browser languages preference to Simplified Chinese.
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If you are upgrading to HP SIM 5.3 or later on Windows 2008 64-bit, first verify that OpenSSH
3.7.1 is not stuck in a starting state. If it is, select End Process for the cygrunsrv.exe process and
any sshd.exe processes using the Windows Task Manager.
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If HP SIM is installed on a Windows XP system with MSDE as the database, you must manually
upgrade MSDE to SQL Server 2005 to upgrade the Windows XP system to Windows Vista.
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If you upgrade to Windows Vista on a HP SIM server running Windows XP, you might no longer
be able to browse into HP SIM. HP recommends turning off the Windows Vista User Account
Control features, and you might/ need to change the privileges of the SIMinstalldir\config
directory to get HP SIM running again.
UUID
All server hardware has what is called a UUID available to the operating system through the ROM
BIOS. This UUID is use to uniquely identify the hardware regardless of the operating system running
on it. While there is a standard way to decode and format/display this value, not all operating
system vendors have complied with that standard. For software that did not follow the standard,
HP SIM converts this value and displays it in the standard way. This can result in some differences
if the UUID is viewed through a given operating system tool such as dmidecode.
The SMBIOS stores the 16 bytes of System UUID as:
00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15
Dmidecode displays:
00010203-0405-0607-0809-101112131415
UniqueIdentifier in SIM
03020100-0504-0706-0809-101112131415
Virtual Connect Enterprise Manager
Unable to browse to VCEM menu when logged in as read only user. To resolve this issue, install
VCEM and other dependent components from Integrated installer component>selection screen. To
make the menu visible in HP SIM, configure following settings in browser: Tools
→Internet
Options
→Security→Custom level, and then under Miscellaneous, select Allow Script initiated
windows without size or position constraints.
Same settings are applied when the browser security has been set to medium-low.
Virtual identifiers
A new feature of virtual connect is to enable server profiles to have virtual identifiers, such as serial
numbers and unique identifiers. These identifiers then move with the profile across server hardware.
There are a number of management tools that currently rely on these identifiers to remain stable
196 Troubleshooting