HP Officejet 150 Mobile All-in-One Printer - L511a - Manual (Page 74)

printer away from the source of the electromagnetic fields. Also, it is recommended that
you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of
these electromagnetic fields.
Check the Bluetooth connection
Printing larger files using a Bluetooth connection can sometimes cause the print job to
fail. Try printing a smaller file. For more information, see Problems setting up Bluetooth
communication.
Meaningless characters print
If an interruption occurs to a job that is printing, the printer might not recognize the rest
of the job.
Cancel the print job and wait for the Home screen to appear on the printer control-
panel display. If the Home screen does not appear, cancel all jobs and wait again.
When the Home screen appears on the printer control-panel display, resend the job. If
prompted by the computer to retry the job, click Cancel.
Check the cable connections
If the printer and computer are connected with a USB cable, the problem might be due
to a poor cable connection.
Make sure the cable connections at both ends are secure. If the problem persists, turn
off the printer, disconnect the cable from the printer, turn on the printer without
connecting the cable, and delete any remaining jobs from the print spooler. When the
Power light is on and not flashing, reconnect the cable.
Check the document file
The document file might be damaged. If you can print other documents from the same
application, try printing a backup copy of the document, if available.
Check the mobile phone font
Boxes might appear when trying to print Asian fonts from a mobile phone on printers
purchased outside Asia. Asian fonts for Bluetooth mobile phone printing are supported
only by models purchased in Asia.
Ink is smearing
Check the print settings
•
When you print documents that use a lot of ink or less adsorbent media, allow
more time to dry before handling the printouts. In the print driver, select the Best
print quality, and also increase the ink drying time and reduce the ink saturation
using the ink volume under the advanced features (Windows) or ink features
(Mac OS X). However, note that decreasing ink saturation might give printouts a
"washed-out" quality.
• Color documents that have rich, blended colors can wrinkle or smear when
printed using the Best print quality. Try using another print mode, such as
Normal, to reduce ink, or use HP Premium Paper designed for printing vivid color
documents. For more information, see Print.
Chapter 6
70 Solve a problem