HP Officejet 150 Mobile All-in-One Printer - L511a - Manual (Page 84)

Copies are blank
• Check the media
The media might not meet HP media specifications (for example, the media is too
moist or too rough). See Media specifications for more information.
• Check the settings
The contrast setting might be set too light. On the printer control panel, touch
Copy, touch Lighter Darker, and then use the arrows to create darker copies.
• Check the scanner
Make sure that the original has been loaded correctly. For more information, see
Load an original in the scanner.
Documents are missing or faded
• Check the media
The media might not meet HP media specifications (for example, the media is too
moist or too rough). See Media specifications for more information.
• Check the settings
The quality setting of Fast (which produces draft-quality copies) might be
responsible for the missing or faded documents. Change to the Normal or Best
setting.
• Check the original
◦
The accuracy of the copy depends on the quality and size of the original.
Use the Copy menu to adjust the brightness of the copy. If the original is
too light, the copy might not be able to compensate, even if you adjust the
contrast.
◦ Colored backgrounds might cause images in the foreground to blend into
the background, or the background might appear in a different shade.
Size is reduced
• The reduce/enlarge or other copy feature might have been set from the printer
control panel to reduce the scanned image. Check the settings for the copy job to
make sure that they are for normal size.
• The HP software settings might be set to reduce the scanned image. Change the
settings, if needed. See the onscreen Help for the HP software for more
information.
Copy quality is poor
• Take steps to improve the copy quality
◦
Use quality originals.
◦ Load the original correctly. If the original is loaded incorrectly in the scanner,
it might skew, causing unclear images. See Media specifications for more
information.
Chapter 6
80 Solve a problem