HP LaserJet M5025 Multifunction Printer series User Manual

Page 196

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background image

Control panel message

Description

Recommended action

sending the scanned documents by using
multiple e-mails.

E-mail Gateway did not respond. Job
failed.

A gateway has exceeded the time out value. Validate the SMTP IP address. See

Solve

e-mail problems

.

E-mail Gateway rejected the job because
of the addressing information. Job failed.

One or more of the e-mail addresses is
incorrect.

Send the job again with the correct
addresses.

Error executing Digital Send job. Job
failed.

A digital send job has failed and cannot be
delivered.

Try to send the job again.

Folder list is full. To add a folder, you must
first delete a folder.

The device limits the number of folders that
can be established.

Delete an unused folder to add a new folder.

HP digital sending: delivery error

A digital send job has failed and cannot be
delivered.

Send the job again.

Insert or close tray <XX>

The specified tray is missing or open.

Insert or close the specified tray to continue.

Install black cartridge

The print cartridge has been removed or has
been installed incorrectly.

Replace or reinstall the print cartridge
correctly to continue printing.

Insufficient memory to load fonts/data
<device> To continue touch OK

The device does not have enough memory to
load the data (for example, fonts or macros)
from the location specified.

Touch

OK

to continue without this

information. If the message persists, add
more memory.

Jam in document feeder

Media is jammed in the document feeder
(ADF).

Remove jammed media from the document
feeder (ADF). Follow the instructions in the
onscreen dialog box, or see

Clear jams from

the automatic document feeder (ADF)

.

If the message persists after all jams have
been cleared, a sensor might be stuck or
broken. Contact an HP-authorized service or
support provider. See the HP support flyer, or
go to

www.hp.com/support/M5025mfp

or

www.hp.com/support/M5035mfp

.

LDAP server is not responding. Contact
administrator.

The LDAP server has exceeded the time out
value for an address request.

Verify the LDAP server address. See

Solve

e-mail problems

. Contact the network

administrator.

Load Tray 1: <type>, <size>

The tray is empty or configured for a different
size than the size requested.

Follow the instructions in the onscreen dialog
box.

Manually feed: <type>, <size>

The specified job requires manual feed from
tray 1.

Load the requested media into tray 1.

To override the message, touch

OK

to use a

type and size of media that is available in
another tray.

Network connection required for digital
sending. Contact administrator.

A digital-sending feature has been
configured, but a network connection is not
detected.

Verify the network connection. See

Solve

network printing problems

. Contact the

network administrator.

Non HP supply installed Economode
disabled

A non-HP supply or a refilled HP supply has
been installed.

Follow the instructions in the onscreen dialog
box.

Novell Login Required

Novell authentication has been enabled for
this destination.

Enter Novell network credentials to access
the copy and fax features.

Order black cartridge

The number of pages remaining for the print
cartridge has reached the low threshold. The

Touch

OK

to continue printing until the print

cartridge is out of toner.

Table 11-1

Control-panel messages (continued)

184

Chapter 11 Problem solving

ENWW

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