HP LaserJet M5025 Multifunction Printer series - Manual (Page 206)

4. Grasp both sides of the media, and slowly pull the media out of the device.
5. Close the upper-left door door. Make sure that both sides of the door snap into place.
If a jam message persists, there is still media in the device. Look for media in other locations.
194 Chapter 11 Problem solving ENWW