HP Officejet Pro K550 Printer User Manual
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6.
Uninstall the printer software completely, and then reinstall the software. See
Check the signal strength
▲
Check the signal strength indicated on the network configuration page of the printer (see
Understanding the configuration page
). If the value is '0', the wireless devices (such as the
computer, the hub, or the wireless router) might be too far away, or the wireless signal might be
blocked.
If possible, bring the devices closer, or move the devices to avoid any obstructions or partitions.
See also
Guidelines for reducing interference on a wireless network
Check the printer lights
●
If the Configuration Page light keeps blinking, the device might be faulty.
●
If the Configuration Page light does not light up, check the network status and connection type
information on the network configuration page of the printer. If the information shows 'Offline' and
'Wired', the printer is connected to the wired network.
Disconnect the network cable and configure the printer for wireless communication.
NOTE
The printer operates in either a wired or a wireless mode at any given point of
time; it will not print in both modes simultaneously.
ENWW
Troubleshooting installation issues
53