HP Officejet 6100 - Manual (Page 74)

TIP: If you notice poor print quality, clean the printhead. For more information, see
Clean the printhead.
To clear a jam
Use these steps to clear a paper jam.
1.
Remove all media from the output tray.
2. Push the handle of the rear access panel and slide to the right, and then pull the
panel towards you.
1
2
CAUTION: Trying to clear a paper jam from the front of the printer can
damage the print mechanism. Always access and clear paper jams through
the rear access panel.
3. Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers,
check the rollers and wheels for torn pieces of paper that might be remaining
inside the printer. If you do not remove all the pieces of paper from the printer,
more paper jams are likely to occur.
4. Replace the rear access panel. Gently push the door forward until it snaps into
place.
5. Check the front of the printer.
a.
Open the ink cartridge access door.
b. If there is paper remaining inside the printer, ensure the carriage has moved
to the right of the printer, free any paper scraps or wrinkled media, and pull
the media towards you through the top of the printer.
Chapter 5
70 Solve a problem