Managing calls during a call, Using call hold – Avaya 1230 User Manual

Page 112

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Operating your Avaya 1230 IP Deskphone

112

Managing calls during a call

You can use the following features during a call:

“Using Call Hold” on page 112

“Using Call Waiting” on page 113

“Transferring a Call” on page 114

“Using Timed Reminder Recall” on page 115

“Using Attendant Recall” on page 117

“Using Call Park” on page 117

“Recording a Calling Party (Caller) Number” on page 120

“Displaying call details” on page 120

Using Call Hold

Use the Hold feature to place the original call on hold and then answer the
second call.

3.

Dial the DN of the IP Deskphone that is
ringing (and does not belong to your call
pickup group). If the pickup DN or group
number is invalid (you hear an overflow
burst tone and the screen displays
Goodbye and try again); press the

Goodbye

key.

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