Avaya 1230 - Manual (Page 158)

Troubleshooting your Avaya 1230 IP Deskphone
158
Troubleshooting your Avaya 1230
IP Deskphone
This section provides basic information about troubleshooting your Avaya
1230 IP Deskphone if Virtual Office causes a problem. For additional
help, see
“Customer service” on page 24 .
Virtual Office
Virtual Office can cause error messages to display on-screen.
Table 10 on page 158 lists error messages and describes actions to
correct the causes.
Table 10: Troubleshooting Virtual Office (Part 1 of 4)
Displayed
message
Probable cause Action
Busy, try again Remote IP Deskphone
is active (not idle). Wait for remote IP
Deskphone to become
idle and try again.
ACD is logged on. Log off ACD IP
Deskphone before you
initiate Virtual Office
from another IP
Deskphone.
Make Set Busy is
inactive on ACD IP
Deskphone. Configure Make Set
Busy active on ACD IP
Deskphone.