Ag Leader SMS Basic and Advanced Manual - Manual (Page 152)

SMS Basic and Advanced Manual
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Restore Problems
Problem:
You try to restore a backup of your data and get a Restore Failed message at the end of the restore process.
Solution:
Close the software. Make sure that you do not have any of the directories that the software uses open in Explorer or
their own window. Now restart the software, go to the Services Menu and select Restore (It is important that you not
open any other menus or perform any other functions in the system other than going directly to the Restore feature).
Select the directory where the file is located and click OK. The restore should now start and complete properly. If the
process still fails please contact Technical Support.
Tutorial Problems
Problem:
When you start the Tutorial and select one of the video icons you get an error.
Solution:
You likely do not have the correct multimedia tools installed on your computer. To fix this problem, start by inserting
your Window’s Operating System CD into your CD-ROM drive. Then click on the Start button in the lower left hand
corner of the screen and select Settings and Control Panel. Once the Control Panel appears, double-click on the
Add/Remove Programs icon. The Add/Remove Programs dialog will now appear. Select the Setup tab (this varies in
name between Operating Systems) and you will see a list of components that you have installed. Scroll through the list
until you see Multimedia and make sure that it is checked. If it is checked then double-click on it and find the Video
Compression entry. Make sure it is checked (WinNT does not have this option.) Click OK to return to the main select
area and click Apply. The new components should now be installed. Reboot when done and then restart the Tutorial
and you should now be able to view the videos on the CD.