Clearing a number, Redialing a number, Using voice dialing – Avaya 9620 User Manual

Page 18

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1. Press the Emerg softkey. If you do not see an Emerg softkey, pick up the handset

or press the Phone button, then press the Emerg softkey.

2. To end the emergency call, press the End Call softkey or press the Speaker

button.

Clearing a number

Press Clear to erase all dialed digits and enter a new number.

Redialing a number

1. From the Phone screen, press Redial.

Note:
The last number will be redialed or you will see a list of the most recent numbers
that you have dialed, from which you can select one to redial. See

Setting Redial

Options

for information on redial settings.

2. If you are working with a redial list, scroll to the number you want to call and press

Call or OK.

Note:
Your system administrator can disable Redial functionality.

Using voice dialing

You can say a name to search for and call any contact when voice dialing is set to on. You
can optionally say a qualifier like "at home" or "mobile" with the name to get to a specific
number for the contact. The first two times you use voice dialing, a help screen displays
to assist you in using this feature.

1. Press Contacts.
2. If no tone is generated or if no check mark appears next to the Voice softkey,

press Voice.

Note:
To make voice-initiated dialing available each time you access your contacts, see

Changing the voice dialing setting

. To change the language you want to use for

voice dialing commands, see

Changing the voice dialing language

.

3. Within a few seconds or as soon as you hear the tone, say the name of the person

you want to call. You can say the name in first name, last name order even if the
name is displayed as last name, first name order (and separated by a comma) in
your Contacts list. You can optionally add a qualifier, for example, "at home," "at
office," "mobile phone," "cell phone," or say one of the contact number types
(Home, Work, Mobile) with the name. For example, to reach Sam Jones at his
primary number you can simply say "Sam Jones." To reach Sam Jones at home,
you might say "Call Sam Jones at home."

Note:
If you don't add a qualifier and multiple numbers exist for that contact, the
telephone always dials the first number listed.

4. When one or more contacts display, the most likely number matching your voice

command is highlighted. You have the following choices:

• Press Call or OK or the applicable line button to dial the highlighted number,

or scroll to select (highlight) a different number, then press Call or OK or the
line button.

Clearing a number

18 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide

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