Samsung NP-X22-K01-SEA User Manual

Page 162

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 Click

Start > Control Panel > Performance and

Maintenance > Administrative Tools > Computer

Management and click Services and Applications

> Services. In the right pane, double-click Wireless

Zero Configuration and check if the Startup Type is

Automatic and the Status is Started.

Q

I cannot connect to an AP. (The wireless

connection is disconnected frequently.)

Check the Network Key.

A Right-click the Wireless Network Connections icon

from the

Taskbar and click View available wireless

networks. If wireless networks are found, it indicates

that the device is operating properly but the network

settings may have a problem. Please check the

Network Key (Encryption Key) and the AP settings.

Check if there is a device nearby using the same

frequency band.

A1 If there is a device nearby using the same frequency

band such as another wireless LAN device,

wireless video transceiver, microwave oven, plasma

bulb, etc., channel interference may occur. If you

experience interference from another device, it is

recommended changing the AP channel.

A2 When operating in EEE802.11g mode, if there is

a IEEE802.11b device operating nearby, you may

experience low data rates or even disconnection as it

operates in Hybrid mode.

Check the authentication type.

A A connection may be disconnected after a period of

time if the “Use IEEE 802.1x network authentication”

option is selected when IEEE 802.1x authentication

is not being used.
View the properties of the corresponding AP in the

Wireless Network Properties. In the Authentication

tab, unselect the “Use IEEE 802.1x authentication in

this network” option.
For detailed information on the authentication server,

ask your network administrator.

Check the AP settings.

A1 Check if the surroundings are appropriate for a

wireless LAN. A wireless LAN connection may be

limited by the surrounding environment and distance.

Obstacles such as walls and door mats affect the

quality of the wireless LAN signal. You have to install

an AP in a high, open position far away from any

other radio signal sources. If the AP is excessively

far away, or is installed at the end of a building and

you are attempting to use the wireless LAN from the

other end, you may not be able to use the wireless

communication normally because the signal is

blocked by obstacles between you and the AP (such

as a wall).

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