Appendix – Samsung HT-H7730WM-ZA User Manual

Page 58

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58

- English

Appendix

Symptom

Check/Remedy

The aspect ratio cannot be
changed.

~ You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box

mode, or 4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3
mode only. Refer to the Blu-ray Disc jacket, and then select the appropriate
function.

~ The product is not

working.
(Example: The power
goes off or you hear a
strange noise.)

~ The product is not

working normally.

~ Press and hold the remote control's e (

ExIT

) button for 5 seconds in

STANDBY mode. This will reset the unit.

- Using the RESET function will erase all stored settings.

Do not use this function unless necessary.

you have forgotten the
rating level password.

~ With no disc in the product, press and hold the product's @ button for

longer than 5 seconds. INIT appears on the display and all settings will return

to their default values.

- Using the RESET function will erase all stored settings.

Do not use this function unless necessary.

Can't receive radio
broadcasts.

~ Is the antenna connected properly?

~ If the antenna's input signal is weak, install an external FM antenna in an

area with good reception.

While listening to Tv audio
through the product, there
is no sound.

~ If you press the OpEN/CLOSE ^ button while listening to TV audio using the

D. IN or AUX functions, the Blu-ray/DVD disc functions are turned on and
the TV audio is muted.

"Not Available" appears on
screen.

~ The features or action cannot be completed at this time because:

1. The Blu-ray/DVD disc's software restricts it.
2. The Blu-ray/DVD disc's software doesn’t support the feature (e.g., angles)
3. The feature is not available at the moment.
4. You’ve requested a title or chapter number or search time that is out of
range.

If the HdMI output is set to
a resolution your Tv cannot
support (for example,
1080p), you may not see a
picture on your Tv.

~ Press and hold the @ button on front panel for more than 5 seconds with no

disc in the product. All settings will revert to their factory settings.

No HdMI output.

~ Check the connection between the TV and the HDMI jack of the product.

~ Check if your TV supports 480p/720p/1080i/1080p HDMI input resolution.

Abnormal HdMI output
appears on the screen.

~ If random noise appears on the screen, it means that TV does not support

HDCP (High-bandwidth Digital Content Protection).

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