Contacting allied telesyn, Online support, E-mail and telephone support – Allied Telesis AT-FS238b/2 User Manual

Page 10: Returning products, For sales or corporate information

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Welcome to Allied Telesyn

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Contacting Allied Telesyn

This section provides Allied Telesyn contact information for technical support
as well as sales or corporate information.

Online Support

You can request technical support online by accessing the Allied Telesyn
Knowledge Base from the following web site: http://kb.alliedtelesyn.com.
You can use the Knowledge Base to submit questions to our technical support
staff and review answers to previously asked questions.

E-mail and Telephone Support

For Technical Support via e-mail or telephone, refer to the Support & Services
section of the Allied Telesyn web site: http://www.alliedtelesyn.com.

Returning Products

Products for return or repair must first be assigned a Return Materials
Authorization (RMA) number. A product sent to Allied Telesyn without a
RMA number will be returned to the sender at the sender’s expense.

To obtain a RMA number, contact Allied Telesyn’s Technical Support at our
web site: http://www.alliedtelesyn.com.

For Sales or Corporate Information

You can contact Allied Telesyn for sales or corporate information at our web
site: http://www.alliedtelesyn.com. To find the contact information for your
country, select “Contact Us” then “Worldwide Contacts.”

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