AT&T E5934B - Manual (Page 52)

48
Appendix
Incomplete
messages • If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after four minutes.
• If the caller pauses for more than seven seconds, the system stops
recording and disconnects the call.
• If the system’s memory becomes full during a message, the system
stops recording and disconnects the call.
• If the caller's voice is very soft, the system may stop recording and
disconnects the call.
Difficulty hear-
ing messages
• Press VOLUME
^
to increase speaker volume.
System does
not answer after
correct number
of rings • Make sure that the answering system is on (see page 28).
• If toll saver is activated, the number of rings changes to 2 when you
have new messages waiting (see page 32).
• In some cases, the system may be affected by the ringing system
used by the local telephone company.
• If the memory is full or the system is off, the system will answer after
10 rings.
CL flashes in
message win-
dow • You need to reset the answering system clock (see page 29).
System does
not respond
to remote
commands • Make sure to enter your remote access code correctly (see page 36).
• Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the remote access code while
your announcement is playing. Try waiting until the announcement is
over before entering the code.
• There may be noise or interference on the phone line you are using.
Press dial-pad keys firmly.
Troubleshooting
System does
not record
message • Make sure answering system is on (see page 28).
• Make sure announcement only is off.
Announcement
message is not
clear • When you record your announcement, make sure you speak in a
normal tone of voice, about 9 inches from the base.
• Make sure there is no background noise (TV, music, etc.) while you
are recording.