HID DTC4500e User Guide - Manual (Page 76)

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1
Page 76 April 2014
Error Message Cause Solution
# 44
Flipper Jam/ Home
Error
A card has become jammed in
the printer’s flipper table.
The flipper failed to position
properly while aligning a card or
flipping a card.
Clear any cards in the flipper table
using the buttons to move the
card out. Resume printing.
The flipper table should be level
when the printer is powered up. If
the flipper Table is at an angle,
open the card output door and
manually level it. Then cycle the
printer power to reset.
Reset the printer and retry. If
problem persists call for technical
assistance.
# 45
No Flip Module
installed
Request to print on 2 nd side of
card, but no flipper is installed.
If a Flipper Module is present,
ensure that the Print Both Sides
option in the printer driver is set
correctly.
Install a flipper module.
# 60
Laminator Calibration
Fail
LED calibration error occurred. Try again.
# 64
# 65
# 66
Reboot Required Unspecified system error
detected by the printer firmware.
Reset the printer and try again.
If this problem persists, call for
technical assistance.
# 67
General Utility command does not exist. Verify the command and reenter.
# 68
Card in Printer A card is jammed in the print
station or card flipping area of
the Printer.
Clear the jam and press the
Pause button.