Avaya NN43170-100 - Manual (Page 198)

Instant Messaging
198
Instant Messaging
You can use your Avaya 1165E IP Deskphone to send and receive an
Instant Message (IM). You can access and respond to an IM while on a
call. The blue LED (Feature Status Indicator) at the top left of the phone
lights accompanied by a beep when a new IM arrives.
Configuring Instant Messaging
You can configure your phone settings to manage an incoming IM.
• Enable or disable the automatic pop-up of a new IM.
• Enable or disable an audible alert on a new IM.
Configuring IM automatic pop-up
You can configure the Avaya 1165E IP Deskphone to automatically
display an incoming new IM as a pop-up. The IM pops up when the phone
is idle or while on a call. You can disable the IM pop-up feature.
Note: An IM pop-up does not occur if you are navigating the IM
screens or navigating the menu structure in general. When this
exception occurs, the IM goes directly to the IM Inbox, and the blue
LED activates.
Figure 29 on page 199 shows the IM pop-screen on the Avaya 1165E IP
Deskphone.