Avaya NN43170-100 - Manual (Page 211)

While on an active call
211
can also redirect the new call, decline the new call, transfer the new call,
or ignore the new call. For more information, see
“Receiving a call” on
page 149 .
Placing a call On Hold
Use the Hold feature when you are talking to one contact and want to
perform another action, such as answer a new incoming call, transfer a
call, or initiate a new call. You can have a number of calls on hold at the
same time.
To place a call on hold:
Figure 30 on page 211 shows the IP Deskphone display area when a call
is placed on hold.
Figure 30: Call On Hold
1. Press the Hold fixed key.
The LCD on hold icon flashes beside the
line on hold.