While on an active call, Making a new call – Avaya 1200 User Manual

Page 131

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While on an active call

131

While on an active call

You can use the following features during an active call:

“Making a new call” on page 131

“Call Waiting” on page 132

“Placing a call On Hold” on page 133

“Using call conferencing” on page 139

“Transferring a call” on page 141

“Using the Call Park feature” on page 144

“Using account codes” on page 146

“Recording a call” on page 147

You can use the

Action

context-sensitive soft key to perform the

following actions with an active call:

1.

New Call—to begin a new call while other calls are on hold.

2.

Transfer Call—to transfer the call to another phone number or SIP
address.

Making a new call

You can initiate a new call during a current call. If you do not place the
current call on hold first, the IP Deskphone automatically places the
current call on hold when you initiate a new call. You can initiate a new
call by using any of the following methods:

“Initiating a call using the active call context-sensitive soft key menu”
on page 132

“Initiating a call from the Address Book” on page 107

“Initiating a call from the Call Inbox” on page 128

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