Ignoring an incoming call – Avaya 1200 User Manual

Page 89

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Receiving a call

89

To answer an incoming call:

Ignoring an incoming call

You can terminate an incoming call alert without answering the call or
sending a Decline Call reason by pressing the

Ignore

context-sensitive

soft key or by pressing the

Goodbye

fixed key. The caller continues to

hear the ringing tone but is unaware that you are ignoring the call.

You can set the Call Ignore feature to either Local or Network. When Call
Ignore is set to Local, only that IP Deskphone is affected, and it stops
ringing when you press the

Ignore

context-sensitive soft key. When Call

Ignore is set to Network and you press the

Ignore

context-sensitive soft

key, the IP Deskphone stops ringing, and a message is sent to the
network indicating that you are busy at all SIP IP Deskphones you are
logged on to, and that server should stop trying to contact you.

To set the Ignore feature to Local or Network press the

Prefs

context-

sensitive soft key, select

Feature Options

, and then select

Call Ignore

Action

from the menu. Press the

Change

context-sensitive key to

change the Call Ignore setting to either Call Ignore: Local, or Call Ignore:
Network.

Note: When you are on active call and you receive an incoming call,
do not press the

Goodbye

fixed key to ignore an incoming call. If you

press the

Goodbye

fixed key, the current call disconnects. Press the

Ignore

context-sensitive soft key to ignore the incoming call.

Answer

1.

Choose one of the following:

— Press the

Answer

context-sensitive

soft key that activates a Handsfree
call.

— Lift the handset.

— Press the

Headset

fixed key.

— Press the

Handsfree

fixed key.

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