Other information, Troubleshooting – Sony FWD-S42H1 User Manual

Page 85

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39

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Troubleshooting

Check whether the 1 indicator is flashing red.

When it is flashing

The self-diagnosis function is activated.

1

Check how many times the 1 indicator flashes and how long it stops flashing.
For example, the indicator flashes 2 times, stops flashing for 3 seconds, and flashes 2 times.

2

Press 1 (POWER) switch on the display and the main power switch to switch off the power, then
disconnect the power cord.
Inform your dealer or Sony service center of how the indicator flashes (the number of flashes and the duration
of light out).

When it is not flashing

1

Check the items in the table below.

2

If the problem still persists, have your display serviced by qualified personnel

Other Information

Problem

Possible Remedies

The power switch and control
buttons on the display do not work.

• Check “Control Setting” (page 30).

The power will not come on even if
the
1 (POWER) switch is turned
ON, or the POWER ON switch on
the remote control is turned ON.

• Check that the main power switch is not turned “OFF.” (page 11)

No video signal is output from the
HD15 (RGB/COMPONENT) OUT
terminal.

• There is no HD15 (RGB/COMPONENT) OUT output when this

device is in standby status or the AC power supply is switched off.

No signal is output from the HD-
SDI OUT terminal of the BKM-
FW16.

• There is no HD-SDI OUT output when this device is in standby

status or the AC power supply is switched off.

No picture.

No picture.

• Check the connection between the video equipment and the display.
• Check the settings of “RGB/YUV” (page 32).
• Try switching input using the INPUT button of the display, or the

remote control (page 11, 13).

The display turns off
automatically.

• Check if “Timer Setting” is activated (page 30).
• Check if the “Auto Shut Off” function is set to “On” (page 31).
• Check if the room temperature is above 35°C.

Poor picture.

No color/Dark picture/The
picture is too bright/Color is not
correct/The picture gradually
becomes dark/Horizontal noise
appears on the picture

• Press PICTURE to select the desired “Picture Mode” (page 13).
• Adjust the “Picture Mode” options in the “Picture/Sound” settings

(page 22, 24).

• Check the condition of the signal cable.
• Check if the room temperature is above 35°C.
• Check the settings in “ECO mode.” (page 30)
• When not connecting a video device, do not connect a video cable or

conversion connector to the VIDEO OUT terminal. The white areas
of the image will be too bright due to the display signal not being
terminated.

The whole screen is tinged
green or purple.

• Check whether the “RGB/YUV” settings are incorrect (page 32).

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