Airlink technical support, Airlink support web site, Airlink documentation and guides – Airlink X EV-DO User Manual

Page 145: Contacting technical support

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Raven X EV-DO for Verizon - User Guide, version 2.34

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AirLink Technical Support

If you encounter problems with operation of your Raven X, AirLink’s support staff can help.

AirLink Support Web Site

The AirLink web site is updated frequently with Setup Wizards, Utilities, How-To Guides, and
other documentation:

http://www.airlink.com/support

.

AirLink Documentation and Guides

User Guides - These guides are specific to your modem type, cellular provider, and cellular
technology and contain comprehensive information about the operation of the modem and its
features.

Quick Start guides - These guides are also specific to the modem type, cellular provider, and
cellular technology and are a step by step guide to activating the modem using the Setup Wiz-
ard or other steps as applicable.

Utility Guides - These guides focus on the features of one of the AirLink modem utilities:
Wireless Ace, AceView, AceNet, Modem Doctor, etc.

Application Notes and How-To Guides - These guides detail configuring the modem to work
with a specific feature set or how the modem can be set up to work with a specific 3rd party
(non-AirLink) device.

Data Sheets and White Papers - These are technology based information documents.

Contacting Technical Support

For support assistance please email

[email protected]

or call

510-781-9760

Monday through

Friday 5 AM to 5 PM Pacific Time (8 AM to 8 PM Eastern Time). Support is not available week-
ends or holidays.

AirLink Technical Support

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