Sony STR-DH700 - Manual (Page 102)

102 US
There is severe hum or noise.
• Check that the speakers and components
are connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
10 feet (3 meters) away from a TV set or
fluorescent light.
• Move your audio components away from
the TV.
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound, or only a very low-
level sound is heard from the center/
surround/surround back speakers.
• Select a CINEMA STUDIO EX mode
(page 59).
• Adjust the speaker level (page 35).
• Make sure the center/surround speakers
are set to either “SMALL” or “LARGE”
(page 43).
• Make sure the surround back speakers are
set to “SINGLE” or “DUAL” (page 43).
There is no sound from the surround
back speaker.
• Some discs have no Dolby Digital
Surround EX flag even though the
packages have Dolby Digital Surround EX
logos. In this case, select “SB ON” (page
41).
There is no sound from the subwoofer.
• Check that the subwoofer is connected
correctly and securely.
• Make sure you have turned on your
subwoofer.
• Make sure the subwoofer is set to “YES”
(page 43).
• There is no sound from the subwoofer
depending on the sound field.
The surround effect cannot be
obtained.
• Make sure the sound field function is on
(press MOVIE, or MUSIC).
• Sound fields do not function for signals
with a sampling frequency of more than
48 kHz.
Dolby Digital or DTS multi channel
sound is not reproduced.
• Check that the DVD, etc. you are playing
is recorded in Dolby Digital or DTS
format.
• When connecting the DVD player, etc., to
the digital input jacks of this receiver,
check the audio setting (the settings for the
audio output) of the connected component.
There is no sound from the component
connected to the DIGITAL MEDIA PORT
adapter.
• Adjust the volume of this receiver.
• The DIGITAL MEDIA PORT adapter
and/or component is not connected
correctly. Turn off the receiver, then
reconnect the DIGITAL MEDIA PORT
adapter and/or component.
• Check the DIGITAL MEDIA PORT
adapter and/or component device to make
sure it supports this receiver.