Sony PCG-FXA63 - Manual (Page 122)

Frequently asked questions
What do I do when my program stops responding or crashes?
Contact the software publisher or designated provider for technical support. See Software Support Information or contact
information.
Why does the message, "You must insert the Application CD into your optical drive" appear, and the software does not
start?
 Some titles require specific files that are located on the Application Recovery CD. Insert the disc, and try starting the
program again.
 Your optical drive may not be reading the disc.
 Make sure you place the CD in the tray with the label side facing up.
Why can't the program find a file while a PC Card is inserted?
When inserted into a computer that is connected to the docking station, some PC Cards may change the drive letters of the
disk drives in the docking station. If this occurs, a program you are using may not find files. Do one of the following:
 Remove the PC Card, and restart your computer. Do not insert the PC Card while using that program.
 Change the drive letters of the disk drives of the docking station or the PC Card disk drives. See the Windows ® help
files or the program guide to change the drive letters.
What software do I use for CD-R/CD-RW software functions?
Sony recommends using the preinstalled SonicStage software and Windows ® XP to create CDs on your VAIO ® computer, if
the specific model you purchased is preconfigured with all of the necessary components for CD-R and CD-RW capability.
Downloading the optional RealJukebox CD-burning component to create CDs on your computer may interfere with normal
system operations.
Why can't I use the DVgate software?
If your computer is using the Ultimate Battery Life profile as a power saving mode, you cannot use DVgate . Please select
another profile. Preferably, connect your computer to AC power when using these features.
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