Frequently asked questions – Sony PCG-FXA63 User Manual

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Frequently asked questions

Why doesn't the touchpad work?

You may have disabled the touchpad without connecting a mouse to the computer. See

Customizing the touchpad.

Restart the computer to activate the touchpad again.

If your touchpad is interpreting a single tap as a double-click, adjust the button assignments. Follow these steps:

1.

Press the Windows key

. The Start menu appears.

2.

Press the Up Arrow key

to select All Programs, and press Enter.

3.

Press the Up Arrow key

to select Sony Notebook Setup, and press Enter. A submenu appears with

Sony Notebook Setup preselected.

4.

Press Enter. The Sony Notebook Setup dialog box appears.

5.

Press the Right Arrow key

to select the Touchpad tab, and press Alt+S simultaneously. The Mouse

Properties dialog box appears.

6.

Make sure the Buttons tab is open, and press the Up

and Down Arrow

keys to change the button

assignments. Press the Tab key to move between drop-down menus.

7.

Press Enter to save your changes and close the dialog box.

If you are still experiencing problems, make sure another mouse was not installed.

You may need to use your Application Recovery CD(s) to reinstall the mouse drivers. See

Using the Application

Recovery CD(s)

for more information.

Why doesn't the pointer move when I use the touchpad?

Try restarting your computer. Follow these steps:

1.

Press the Windows key

.

2.

Press U. The Turn off computer window opens.

3.

Press R to restart the computer.

If the computer does not restart,

1.

Press Ctrl+Alt+Delete simultaneously. The Windows Task Manager window appears.

2.

Press Alt to highlight the menu bar, and press the Right Arrow

key to select Shut Down.

3.

Press Enter.

4.

Press R to restart the computer.

If you still cannot restart your computer, press and hold the power button for more than four seconds to turn off the
computer.

If the pointer does not move while playing a disc, press Ctrl+Alt+Delete simultaneously to stop playback and
restart the computer.

You may need to use your supplied Application Recovery CD(s) to reinstall the touchpad or mouse drivers. See

Using

the Application Recovery CD(s)

for more information

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