Sony PCG-FXA63 - Manual (Page 83)

Frequently asked questions
Why doesn't the computer recognize the USB mouse?
 Make sure the mouse is securely plugged into the USB port. See Connecting a Mouse or Keyboard for more
information.
 You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD to install
the drivers. See
Using the Application Recovery CD(s) for more information.
Why doesn't the pointer move when I use the USB mouse?
 Make sure another mouse was not installed.
 You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD(s). See
Using the Application Recovery CD(s) for more information.
 If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the computer.
 If you still cannot use the pointer, turn off and restart the computer. You can turn off the computer three different
ways.
1. Press the Windows key , and press U. When the Turn off computer window opens, press R.
2. Press the Ctrl+Alt+Delete keys simultaneously. When the Windows Task Manager window appears,
press the Alt key to highlight the menu bar, and press the Right Arrow key to select Shut Down.
Press Enter, and then press R.
3. Press and hold the power button for more than four seconds.
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