Appendix, Job costing and alternate length pay periods, Troubleshooting – Acroprint ES1000 User Manual
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ES1000 User’s Manual
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A
PPENDIX
Job Costing and Alternate Length Pay Periods
When Pay Periods is turned OFF, the timecards will no longer periodically reset.
For Alternate Length Pay Periods, use the “Reset All Timecards” in Timecard Maintenance at the
end of the Pay Period.
You can also reset an individual timecard. This is helpful when using timecards to represent jobs
with independent durations.
Troubleshooting
E
RROR
M
ESSAGE
C
ORRECTIVE
A
CTION
ERROR
REVERSE CARD
Insert the card correctly.
MISFEED
TRY AGAIN
Insure the card is aligned properly and try inserting the card
again.
ERROR SAVING DATA
SEE MANUAL
Call Acroprint at (800) 334-7190 (USA).
ERROR: CARD SENSOR
CHECK RIBBON
Remove ribbon, turn knob counter-clockwise to insure no
jamming, reinstall properly.
ERROR: PRINT MOTOR
CHECK RIBBON
ERROR: COLOR CHANGE
CHECK RIBBON
ERROR: CARD MOVEMENT
CHECK RIBBON
ERR: PRINT HEAD MOTOR
CHECK RIBBON
ERROR
BAD CARD
Check timecard for damage; retry card; if error persists, transfer
card.
ERROR
DUPLICATE PUNCH
Wait at least one minute before punching Out.
MEMORY FULL
RESET UNUSED CARDS
Reset one or more unused cards to free up memory.
CARD IS FULL
TRANSFER TO NEW CARD
Use the Transfer feature to move Totals to a new card.
ERROR
NOT CURRENTLY IN
The employee is either not In or has exceeded Maximum Time.
Press Out to force an Out punch and manually calculate the time.
ERROR
MAXIMUM HOURS
Change to a new timecard or reset timecard.