Troubleshooting guide, General operation – Panasonic DMP-BDT330 User Manual

Page 35

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35

VQT4V26

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Referen

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Reference

Troubleshooting guide

Before requesting service, please perform the
following steps.

The following do not indicate a problem with
this unit:
– Regular disc rotating sounds.
– Image disturbance during search.
– Image disturbance when replacing 3D discs.

Unit does not respond to remote

control or front panel buttons.

Disconnect AC power supply cord, wait 1 minute,
then reconnect AC power supply cord.

Cannot eject disc.

1 Turn the unit on.
2 Press and hold [OK], the blue button and the

yellow button on the remote control at the
same time for more than 5 seconds.
– “00RET” is displayed on the unit’s display.

3 Press [

1] (right) repeatedly on the remote

control until “06FTO” is displayed on the unit’s
display.

4 Press [OK].

To return to the factory preset.
¾ Select “Yes” in “Restore Default Settings” in

the Setup menu. (

> 34)

To return all settings to the factory preset.
¾ Reset the unit as follows:
1 Turn the unit on.
2 Press and hold [OK], the blue button and the

yellow button on the remote control at the
same time for more than 5 seconds.
– “00RET” is displayed on the unit’s display.

3 Press [

1] (right) repeatedly on the remote

control until “08FIN” is displayed on the unit’s
display.

4 Press and hold [OK] for more than 5 seconds.

The remote control does not work properly.
¾ Change the batteries in the remote control.

(

> 5)

¾ The remote control and this unit are using

different codes. If “SET

” is displayed on the

unit’s display when a button is pressed on the
remote control, change the code on the
remote control. (

> 38)

The TV tuner mode is not displayed when the
TV is switched on.
¾ This phenomenon may occur, depending on

the TV setting, when “Quick Start” is set to
“On”.

¾ Depending on the TV, this phenomenon may

be prevented by reconnecting the HDMI cable
to a different HDMI input terminal or by
changing the HDMI auto connection setting.

You have forgotten your ratings password.
You want to cancel the ratings level.
¾ The ratings level returns to the factory preset.
1 Turn the unit on.
2 Press and hold [OK], the blue button and the

yellow button on the remote control at the
same time for more than 5 seconds.
– “00RET” is displayed on the unit’s display.

3 Press [

1] (right) repeatedly on the remote

control until “03 VL” is displayed on the unit’s
display.

4 Press [OK].

Do you have the latest firmware installed?
Panasonic is constantly improving the unit’s
firmware to ensure that our customers are
enjoying the latest technology. (

> 16)

4

Make the following checks and visit our
website for more information.
For U.S.A.
:
www.panasonic.com/help
Enter the model number.
For Canada :
http://www.panasonic.ca

4

Or visit our website to find a service center.
You can find a service center near you easily
on our website.

Other support information:
“Customer Services Directory (United States
and Puerto Rico)” (

> 45) or “Limited Warranty

(Only for CANADA)” (

> 46).

General operation

DMP-BDT330_230_VQT4V26_eng.book 35 ページ 2012年12月27日 木曜日 午前11時13分

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