Avaya M7310 - Manual (Page 57)

M7310 Telephone User Guide Page 57
- Issue 02a (03 October 2011) IP Office
Redirecting Calls: Forwarding Calls
10.2.3 Forward on No Answer
Forward on no answer redirects calls that have alerted your phone but have not been answered for some reason.
· By default this function is only applied to incoming external calls to you. However if required internal calls can also
be selected.
· When enabled, all calls matching the settings are forwarded to the number set as the forward on busy/no answer
destination. That number can be internal or external.
· No answer is defined as having been presented to your phone for your no answer time (default 15 seconds).
· Group calls are not forwarded.
· The forward on busy and forward on no answer options both use the same separate destination number. However if
that number has not been set, they use the same destination as set for forward unconditional.
· If you have voicemail on, the telephone system will attempt to redirect forwarded calls to voicemail if they are still
unanswered after having rung for your no answer time (default 15 seconds). This is not always possible for calls
that have been forwarded to an external number.
Using a Programmable Button
· This function can be assigned to a programmable button . This allows it to be accessed in a single key press. If
the button includes an indicator, it will indicate the status of the function (on or off).
Default Short Codes
Short codes are numbers that you can dial from any types of phone on the telephone system. The following are default
short codes that may be available on your system.
· Cancel All Forwarding: *00
Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and
do not disturb.
· Set the Forward On Busy/No Answer Destination: *57*N#
Set the destination number (N) for forward on busy and forward on no answer. If no number has been set, those
functions will use the forward unconditional number if set.
· Switch Forward On Busy On: *03
· Switch Forward On Busy Off: *04
· Switch Forward on No Answer On: *05
· Switch Forward on No Answer Off: *06
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