Direct pickup, Directory, Do not disturb – Avaya M7310 User Manual

Page 69: Flash hook, Forward on busy, Forward on no answer, 8 direct pickup, 9 directory, 10 do not disturb, 11 flash hook

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M7310 Telephone User Guide

Page 69

- Issue 02a (03 October 2011)

IP Office

Button Programming: Button Functions

12.8.8 Direct Pickup

A button set to this function answers a call ringing the user or group extension number specified.

12.8.9 Directory

A button set to this function allows you to access the

contacts directory

.

12.8.10 Do Not Disturb

A button set to this function turns your do not disturb setting on or off.

· When you are in 'do not disturb', your callers are redirected to voicemail if available or otherwise hear busy tone.

· People who call from numbers in your do not disturb exceptions list can still call you. Forwarding is set is applied to

those calls.

· People who use a priority call function can also call you.

· Calls to any group of which you are a member are not presented to you (unless you are the last available member

of the group).

· Enabling do not disturb will not affect any calls already being presented to your phone.

· You can still use the phone to make outgoing calls. When you go off-hook you will hear broken dial tone.

· N = No Calls (Do Not Disturb)

An N is shown on your phone's idle display when you have

do not disturb

enabled.

12.8.11 Flash Hook

A button set to this function will send a hook flash signal to a currently connected analog line.

12.8.12 Forward on Busy

A button set to this function turns your forward on busy setting on or off.

Forward on busy redirects your calls when your phone is not able to present you with any more alerting calls.

· By default this function is only applied to incoming external calls to you. However, if required internal calls can also

be selected.

· When enabled, all calls matching the settings are forwarded to the number set as the forward on busy/no answer

destination. That number can be internal or external.

· Busy is defined has having no available call appearance buttons on which further calls can be presented.

· Group calls are not presented when you are busy and so are not forwarded by this setting.

· The forward on busy and forward on no answer options both use the same separate destination number. However if

that number has not been set, they use the same destination as set for forward unconditional.

· If you have voicemail on, the telephone system will attempt to redirect forwarded calls to voicemail if they are still

unanswered after having rung for your no answer time (default 15 seconds). This is not always possible for calls
that have been forwarded to an external number.

12.8.13 Forward on No Answer

A button set to this function turns your forward on no answer setting on or off.

Forward on no answer redirects calls that have alerted your phone but have not been answered for some reason.

· By default this function is only applied to incoming external calls to you. However if required internal calls can also

be selected.

· When enabled, all calls matching the settings are forwarded to the number set as the forward on busy/no answer

destination. That number can be internal or external.

· No answer is defined as having been presented to your phone for your no answer time (default 15 seconds).

· Group calls are not forwarded.

· The forward on busy and forward on no answer options both use the same separate destination number. However if

that number has not been set, they use the same destination as set for forward unconditional.

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