Before you call for service – Fagor FQ8965X User Manual

Page 20

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20

BEFORE YOU CALL FOR SERVICE

Troubleshooting tips.

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible causes

What to do

Refrigerator does not

operate

Refrigerator in

defrost cycle

Wait about 30 minutes

for defrost cycle to end

Either or both controls set to 0 (OFF)

Set the controls to a

temperature setting

Refrigerator is

unplugged

Push the plug completely into the outlet

The fuse is blown / circuit

breaker is tripped

Replace fuse or reset the breaker

The refrigerator is in

showroom mode

Unplug the refrigerator and plug it

back in

Vibration or rattling

(slight vibration is normal)

Rollers need

adjusting

See Rollers

Motor operates for long

periods or cycles on and off

frequently. (Modern refrigerators

with more storage space and a larger

freezer require more operating

time. They start and stop often to

maintain even temperatures)

Normal when

refrigerator is

first plugged in

Wait 24 hours for the refrigerator to

completely cool down

Often occurs when large

amounts of food are

placed in refrigerator

This is normal

Door left open

Check to see if package is

holding door open

Hot weather or

frequent door openings

This is normal

Temperature control

set at the coldest setting

See About the temperature controls

Refrigerator or freezer

compartment too warm

Temperature control not

set cold enough

See About the temperature controls

Warm weather or frequent

door openings

Set the temperature control one step

colder

Door left open

Check to see if package is holding door

open

Frost or ice crystals on frozen

food (frost within package is

normal)

Door left open

Check to see if package is holding door

open

Too frequent or too

long door openings

Divider between refrigerator and

freezer compartments feels warm

Automatic energy saver system

circulates warm liquid around

front edge of freezer compartment

This helps prevent condensation on the

outside

Frequent “buzzing” sound

Ice maker power switch is in

the I (on) position, but the water

supply to the refrigerator has not

been connected

Set the power switch to the O (off)

position� Keeping it in the I (on) position

will damage the water valve

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