M&G DuraVent DuraStack® - Manual (Page 41)

DuraStack® is a registered trademark of M&G DuraVent, Inc.
All rights reserved, ©2013 M&G DuraVent is a member of M&G Group.
Customer Service Support 800-835-4429 707-446-4740 FAX www.duravent.com
5/2013 PIDIS
Grease Duct (DIS) Limited Lifetime Warranty
Industrial and Commercial Chimney and Venting Products Limited Lifetime Warranty
This M&G DuraVent Limited Lifetime Warranty warrants your DuraStack™ – DIS stainless steel multi-fuel double-wall insulated chimney system (Product)
in a grease duct application to be free from defects in material and workmanship at the time of manufacture when properly connected to and included
as a part of a code-compliant commercial kitchen ventilation system for cooking appliances. This Limited Lifetime Warranty includes all components and
fittings. After installation, if covered components manufactured by DuraVent are found to be defective in materials or workmanship during the Limited
Lifetime Warranty period and while the Product remains at the site of the original installation, DuraVent will replace the covered components. DuraVent
reserves the right to replace covered components with an equivalent product and the replacement must be carried out in accordance with DuraVent
recommendations. If replacement is not commercially practical, DuraVent will, at its option, refund the purchase price or wholesale price of the DuraVent
Product, whichever is applicable. Labor or freight costs to remove or replace DuraVent components are not included. THERE ARE EXCLUSIONS AND
LIMITATIONS to the Limited Lifetime Warranty as described herein.
Coverage Commencement Date
Warranty coverage begins on the date of shipment from DuraVent.
Exclusions and Limitations
This Limited Lifetime Warranty applies only if the Product is installed in the United States or Canada and only if used for the application for which it was
designed and intended. The Product must be installed and maintained in accordance with the design, installation and maintenance instructions for the
Product and in compliance with all applicable installation and building codes and high-quality, industry accepted trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through an DuraVent Agent/Representative and proof
of purchase must be provided.
Components and fittings (excludes labor):
Year 1-10 – Replacement of all components and fittings.
Year 11-15 – Replacement at 75% off of the prevailing list price in effect at the time of replacement (25% of the retail list price paid by the consumer).
Year 16+ – Replacement at 50% off of the prevailing list price in effect at the time of replacement (50% of the retail list price paid by the consumer).
DuraVent will not be responsible for: (a) damages caused by normal wear and tear, corrosion from salt air, accident, riot, fire, flood, high wind or acts of God;
(b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance; (c) damage
resulting from failure to reasonably clean, care for or maintain products in accordance with the printed design, installation and maintenance instructions
for the Product; (d) damages caused by failing to provide proper maintenance and service in accordance with the design, installation and maintenance
instructions for the Product, including damage to the finish of the Product caused by the use of improper solvents/chemicals or improper cleaning methods;
(e) damages, repairs or inefficiency resulting from faulty installation or application of the Product; (e) replacement of system sealants as a result of improper
installation or a system grease fire.
This Limited Lifetime Warranty covers only parts as provided herein. DuraVent’s entire liability is limited to the purchase price of this Product. In no case shall DuraVent
be responsible for materials, components or construction which are not manufactured or supplied by DuraVent or for the labor necessary to install, repair or remove
such materials, components or construction. All replacement or repair components will be shipped F.O.B. from the DuraVent manufacturing facility.
Limitation on Liability
It is expressly agreed and understood that the sole obligation of DuraVent and the purchaser’s exclusive remedy under this warranty, under any other
warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall DuraVent be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is
discovered before or after replacement or repair, and whether such damage is caused by DuraVent negligence. DuraVent makes no expressed warranties
except as stated in this Limited Lifetime Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty. No one is
authorized to change this Limited Lifetime Warranty or to create for DuraVent any other obligation or liability in connection with the Product. Some states
and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
The provisions of this Limited Lifetime Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights
and remedies provided by law.
Investigation of Claims Against Warranty
DuraVent reserves the right to investigate any and all claims against this Limited Lifetime Warranty and to decide, in its sole discretion, upon the method
of settlement. DuraVent shall in no event be responsible for any warranty work done by a contractor that is not approved without first obtaining DuraVent’s
prior written consent.
For the most up-to-date installation instructions, see duravent.com
REV 4.1.2013
Manufactured in Laval, Quebec