Troubleshooting – Avaya 38DHB0002UKDD User Manual

Page 132

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Page 132 - Troubleshooting

Appendix D: Use Of The Serial Port

Troubleshooting

If the response fails because the configuration file is unavailable, e.g.:

: Received BOOTP request for 00e007000123 192.168.42.1 IPNC.bin
: Sending BOOTP response for 00e007000123 192.168.42.1 IPNC.bin
: Unable to send IPNC.bin length 0 bytes

Copy the IPNC.bin file from the Admin CD \bin folder into the Manager’s folder
(that folder shown on the Manager’s title line) and then power the base unit off
and on again.

If the response fails because the identity details are incorrect, e.g.:

: Received BOOTP request for 00e007000123 192.168.42.1 IPNC.bin, unable
to process

Use File/Bootp and add or edit an existing entry with the MAC and IP address
details displayed. (This form is normally completed automatically when a unit is
upgraded from the Manager.)

Example of serial port traces as the base unit boots are as follows.
1. Factory default configuration

Factory Test Status ffffffff
Product Variation Status ffffffff
NVConfiguration:: No NV Stored default..
ISDN PRI Added
Dual-Modem fitted
Route::Attempting DHCP...
TDMLink 2 Online

Route::No DHCP defaulting IP Address c0a82a01 ffffff00
RouteSystem::Starting DHCP Server...
RouteSystem::RouteSystem LAN1 ipaddr=c0a82a01 ipmask=ffffff00
Configuration::Attempting to read from FLASH...
Configuration::Using Default...
No System IPADDR using DISCOVERED Values
No System IPADDR 2 using DISCOVERED Values
Platform::Discover TDM Attached Units...
Platform::Discover Possible LAN Attached Units...
Configuration::WARNING Unit IPNC is not configured – adding
Adding RemoteManager route to 192.168.99.0
Configuration::AddDeadRoute 0a000000 ff000000 00000000

Configuration::AddDeadRoute e0000000 ff000000 00000000
Configuration::AddDeadRoute c0a80000 ffff0000 00000000
Configuration::AddDeadRoute ac100000 fff00000 00000000
Configuration::Complete
CallSystem::NEW LINE Detected 1
SNMP::Starting SNMP Server...
MIBII::Creating MIBII base...
Initialisation complete starting TA

2. Actual configuration

Factory Test Status ffffffff
Product Variation Status ffffffff
Dual-Modem fitted
RouteSystem::Starting DHCP Server...
RouteSystem::RouteSystem LAN1 ipaddr=c0a82a01 ipmask=ffffff00
Configuration::Attempting to read from FLASH...
No System IPADDR 2 using DISCOVERED Values
Platform::Discover Possible LAN Attached Units...
Configuration::Complete
SNMP::Starting SNMP Server...
MIBII::Creating MIBII base...
Initialisation complete starting TA

Page 132 - Appendix D: Use Of The Serial Port

INDeX IPNC Cassette Administration Manual

Troubleshooting

38DHB0002UKDD – Issue 7 (22/11/02)

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