Step 2 - test index environment – Avaya 38DHB0002UKDD User Manual

Page 96

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Page 96 - Part 2 Voice Over IP

How Do I?

Configuration Task

Description

Step 6

How to login remotely

The configuration described above uses the default
Remote Login number 18. After the Homework dials 18,
the INDeX logon DT menu is offered. The Homeworker
must then enter his Extension number and password

If the Homeworker is configured to access
the corporate network through the
IP401/IPNC then ensure while accessing
the corporate network that speech quality is
not impacted.

See page 103 if there are problems with
speech quality.

Step 2 - Test Index environment

The following screenshot shows a call has been presented to the INDeX under
the ARS configuration described on page 93. The display show that the digits
“1720” are presented to the IPNC line card (4th Line preceded with the letters
CP:)

The following screenshot shows the INDeX Line-card information of the IPNC
with one agent logged (2222) on remotely using ISDN dialup.

Page 96 - How Do I?

INDeX IPNC Cassette Administration Manual

Part 2 Voice Over IP

38DHB0002UKDD – Issue 7 (22/11/02)

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