Troubleshooting guide – Beyonwiz FV-L1 User Manual

Page 111

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Troubleshooting Guide

104

strength and/or quality is adequate. If not,

please contact an authorised antenna service

agent or licensed contractor to seek advice

concerning improving your TV reception.

No sound, or poor

sound

Check the Volume controls of the product, TV

and other audio device/s.

Check the Mute status of the product, TV and

other audio device/s.

Check that the audio output connections on the

product have been connected to the correct

input connectors on the TV and/or other audio

device/s.

Check that the product’s audio output settings

configured in the Setup menu are correct.

(Setup\Configuration\A/V Output)

Remote control

does not operate

the FV-L1

To use the product with the supplied Remote

control, the Remote control's infrared sender

should be pointed directly towards the

product’s infrared receiver.

Check the remote control’s batteries.

Ensure that the correct mode is selected on the

Remote control i.e.

STB mode if operating FV-

L1 or

TV mode if operating the TV.

If the Remote control range seems to be

limited, check to ensure that the protective

plastic film (for shipping protection) on the

front panel of the FV-L1 has been removed.

Remote control

does not operate

TV

To use the equipment with Remote control, the

Remote control's infrared sender should be

pointed directly towards the TV's Remote

control receiver.

Check the battery of the Remote control.

Ensure that the correct mode is selected on the

remote control i.e.

STB mode if operating the

FV-L1 or

TV mode if operating the TV.

Has the Remote control been correctly

programmed to operate your TV?

(See page 7 of this Guide)

Timers are not

recording

Check to ensure that the timers have been set

correctly.

Check whether more than two timers overlap.

Check whether the power supply to the

product has been disconnected.

I can’t connect to

my network via

LAN

Check to ensure that the Ethernet (LAN) cable

is connected to the correct port on the rear of

the product.

Is the correct type of Ethernet cable being

used for your network connection?

(i.e. a “straight-through” or “crossover” cable?)

Have the LAN settings been correctly

configured in the product’s Setup Menu?

(Setup\Network\Setting)

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