BSi PCATX-R9 - Manual (Page 6)

6 PCATX-R9 User’s Guide
Phone support is available Monday through Friday, from 8:30 AM to 5:30 PM
Pacific time. To let our support staff quickly identify the exact item you have. If
you have your invoice with you, write down the invoice number too.
w Write down exactly what occurred, including the configuration of your
system and exact nature of the problem. Have this information ready
when you call tech support.
Getting Started