Philips Viva Cafetière - Manual (Page 9)

9
10 Guarantee and
service
If you need service or information or if you have
a problem, please visit the Philips website at
www.philips.com/support or contact the Philips
Consumer Care Centre in your country. You find its
phone number in the worldwide guarantee leaflet. If
there is no Consumer Care Centre in your country,
go to your local Philips dealer.
8 Ordering accessories
To purchase accessories for this appliance,
please visit our online shop at
www.shop.philips.com/service. If the online
shop is not available in your country, go to your
Philips dealer or a Philips service centre. If you
have any difficulties obtaining accessories for your
appliance, please contact the Philips Consumer
Care Centre in your country. You find its contact
details in the worldwide guarantee leaflet.
9 Environment
• Do not throw away the appliance with the
normal household waste at the end of its life,
but hand it in at an official collection point for
recycling. By doing this, you help to preserve
the environment (Fig. 27).
EN
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LIS
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11 Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a
list of frequently asked questions or contact the Consumer Care Centre in your country.
Problem Solution
Brewing coffee takes longer than usual. The appliance needs to be descaled
(see chapter ‘Descaling’).
The coffee maker switches off before the water
tank is empty.
The appliance needs to be descaled
(see chapter ‘Descaling’).
The filter overflows when the jug is removed
from the appliance during brewing.
Do not remove the jug for more than
30 seconds, to prevent the filter from overflowing.
The coffee flows from the filter, but does not
flow into the jug properly or at all.
Check if the mixing pipe is blocked.
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