Problems establishing a connection, Problems backing up and restoring information – Apple Newton Connection Utilities (for Macintosh) User Manual

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Problems establishing a connection

I can’t establish an AppleTalk or serial connection from my Newton device.

m Check your connection cables to make sure they’re connected properly.

See “Connecting a Newton Device to Your Computer” in Chapter 1,
“Getting Started.”

m If you’re connected via an AppleTalk network, make sure AppleTalk is

active. See “Connecting Over an AppleTalk Network” in Chapter 1. Also
make sure the network is up and running.

m Make sure you’ve selected the correct type of connection on your

computer. See “Preparing Your Computer” in Chapter 1.

m Make sure you’ve selected the correct type of connection on your Newton

device. See “Preparing Your Newton Device” in Chapter 1.

m If you have a MessagePad 2000, make sure you connected the serial

adapter to your Newton device before connecting it to the serial cable.

I can’t choose menu commands or click buttons in the Newton Connection
Utilities window.

m Most menu commands and buttons are dimmed in the Newton Connection

Utilities window until you establish a connection from your Newton
device. See “Establishing a Connection” in Chapter 1, “Getting Started.”

Problems backing up and restoring information

I can’t create a backup file.

m Make sure your Newton device is connected to your computer and you’ve

selected the correct type of connection on your computer. See “Connecting
a Newton Device to Your Computer” and “Preparing Your Computer” in
Chapter 1, “Getting Started.”

m Make sure you’ve selected the correct type of connection on your Newton

device. See “Preparing Your Newton Device” in Chapter 1.

m Make sure you’ve established a connection from your Newton device. See

“Establishing a Connection” in Chapter 1.

m Make sure you have enough disk space on your hard disk for the

backup file.

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Chapter 12

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