Apple Newton Connection Utilities (for Macintosh) User Manual

Page 97

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I can’t locate backup files in the Newton Connection Utilities folder.

m You may have changed the location of backup files to another folder. See

“Changing the Location of the Backups Folder” in Chapter 2, “Backing Up
and Restoring Information.”

When I back up a storage card, the information on the card is backed up, but not
the packages.

m Make sure you’ve selected “Include all packages” in the Backup dialog box.

See “Backing Up All Information and Packages” in Chapter 2, “Backing
Up and Restoring Information.”

m The Newton Connection Utilities do not back up packages on a storage

card if you’re using the Newton 2.1 operating system and the storage card is
formatted for an earlier version of the Newton operating system. You may
be able to back up packages using another connection utility or by moving
them to the Newton’s internal storage area.

I can’t restore backup files created with the Newton Connection Kit 2.0 or 1.0.

m The Newton Connection Utilities do not read files created with Newton

Connection 2.0 or 1.0.

I can’t restore because the most recent backup file is damaged or lost.

m Use a previous backup from the Previous Backups folder. See “Previous

Backups” in Chapter 2, “Backing Up and Restoring Information.”

I can’t restore a backup file because there’s not enough memory available on my
Newton device.

m Delete items you no longer use from your Newton device and try

restoring again.

I can’t restore a backup file because there’s not enough memory available on
my computer.

m You may have to increase the amount of memory allocated to the Newton

Connection Utilities. Select the application, choose Get Info from the File
menu, and type a larger number in the Preferred Size box.

When I restore information from a Newton device that uses an earlier version of the
Newton operating system to a Newton device that uses the Newton 2.1 operating system,
my To Do list disappears.

m You may have set the wrong date on your Newton device. Correct the date

and try restoring again.

97

Troubleshooting

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