8 customer information – Buick 2011 Enclave User Manual

Page 436

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Buick Enclave Owner Manual - 2011

13-8

Customer Information

Buick and General Motors of
Canada Limited reserve the right
to limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.

Services Provided

.

Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

.

Lock‐Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar

®

. For security reasons,

the driver must present
identification before this
service is given.

.

Emergency Tow From a
Public Road or Highway:
Tow
to the nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.

.

Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.

.

Battery Jump Start: Service to
jump start a dead battery.

Services Not Included in
Roadside Assistance

.

Impound towing caused by
violation of any laws.

.

Legal fines.

.

Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.

.

Towing or services for vehicles
driven on a non-public road or
highway.

Services Specific to
Canadian‐Purchased Vehicles

.

Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.

.

Lock-Out Service: Vehicle
registration is required.

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