Apple Macintosh PowerBook 150 User Manual

Page 121

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m The printer software may not be in your System Folder. Close the Chooser

and install the software you need.

m AppleTalk must be active before you can use a network printer. Make sure

that AppleTalk is active in the Chooser or in the AppleTalk Switch module
of the Control Strip.

m If your network has zones, the printer you want may not be in the currently

selected zone. Make sure the correct zone is selected.

m The printer port may be configured for use with an external modem. Open

the PowerBook Setup control panel and make sure that Internal is selected.

The network printer keeps restarting.

m Someone on the network may be using a version of printer software that is

different from the version used by others on the network. Everyone
connected to a network should use the same printer software version.
Consult the network administrator for more information.

Nothing happens, or you see an error message, when you try to print.

m The printer may not be selected in the Chooser. Open the Chooser and

reselect the printer.

m The printer may not be turned on. Make sure it is plugged in, turned on,

and warmed up.

m The printer may be out of paper or have some other problem. Check the

printer status lights and any messages on your screen.

m If an error message states that the printer could not print your document,

turn the printer off for at least 10 seconds. Then turn it on again, wait for it
to warm up, and try to print again.

Your documents are printed with the wrong fonts.

m The printer may not have your fonts in its memory and may be substituting

other fonts. You may be able to add the necessary fonts to your printer (see
the Macintosh Reference book for instructions), or print on a different
printer that has the fonts you want. If you have a LaserWriter printer, you
can turn off Font Substitution in the Page Setup dialog box.

See the Macintosh Reference book for general information about printing
documents. See your printer manual for more information about your
printer’s features or problems with the printed output.

113

Tips and Troubleshooting

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