AirLive Air3GII User Manual
Page 63
4. Troubleshooting
AirLive Air3GII User’s Manual 59
Ensure that your Ethernet Adapter is working, and that all network drivers are installed
properly. Network adapter names will vary depending on your specific adapter. The
installation steps listed below are applicable for all network adapters.
1. Go
to
Start > Right click on “My Computer” > Properties.
2. Select the Hardware Tab.
3. Click
Device Manager.
4. Double-click on “Network Adapters”.
5. Right-click
on
Wireless Card bus Adapter or your specific network adapter.
6. Select
Properties to ensure that all drivers are installed properly.
7. Look
under
Device Status to see if the device is working properly.
8. Click
“OK”.
2
What can I do if my Ethernet connection does not work properly?
A. Make sure the RJ45 cable connect with the router.
B. Ensure that the setting on your Network Interface Card adapter is “Enabled”.
C. If settings are correct, ensure that you are not using a crossover Ethernet cable,
not all Network Interface Cards are MDI/MDIX compatible, and use a patch cable
is recommended.
D. If the connection still doesn’t work properly, then you can reset it to default.
3
Problems with 3G connection?
A.What can I do if the 3G connection is failed by Auto detection?
Maybe the device can’t recognize your ISP automatically. Please select “Manual”
mode, and filling in dial-up settings manually.
B.What can I do if my country and ISP are not in the list?
Please choose “Others” item from the list, and filling in dial-up settings manually.
C.What can I do if my 3G connection is failed even the dongle is plugged?
Please check the following items:
I. Make sure you have inserted a validated SIM card in the 3G data card, and
the subscription from ISP is still available