AirLive Air4G - Manual (Page 77)

4. Troubleshooting
AirLive Air4G User’s Manua l 72
V. Ensure that the LEDs are indicating normally. If no, make sure that the AC
power and Ethernet cables are firmly connected.
VI. Ensure that the IP Address, subnet mask, gateway and DNS settings are
correctly entered for the network.
VII. If you are using other wireless device, home security systems or ceiling
fans, lights in your home, your wireless connection may degrade
dramatically. Keep your product away from electrical devices that generate
RF noise such as microwaves, monitors, electric motors…
B. What can I do if my wireless client can not access the Internet?
I. Out of range: Put the router closer to your client.
II. Wrong SSID or Encryption Key: Check the SSID or Encryption setting.
III. Connect with wrong AP: Ensure that the client is connected with the correct
Access Point.
IV. Right-click on the Local Area Connection icon in the taskbar.
V. Select View Available Wireless Networks in Wireless Configure. Ensure
you have selected the correct available network.
VI. Reset the Air4G to default setting
C. Why does my wireless connection keep dropping?
I. Antenna Orientation.
II. Try different antenna orientations for the Air4G.
III. Try to keep the antenna at least 6 inches away from the wall or other
objects.
IV. Try changing the channel on the Air4G, and your Access Point and Wireless
adapter to a different channel to avoid interference.
V. Keep your product away from electrical devices that generate RF noise, like
microwaves, monitors, electric motors, etc.
6 What to do if I forgot my encryption key?
1. Go back to “ Advanced” setting to set up your Encryption key again.
2. Reset the Air4G to default setting.